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Distributtors
Medical Professionals

Frequenty Asked Questions.

 

How do I become a distributor?

Please fill out form (found here). We need your basic contact information, your projected BLDC inventory needs for the next quarter, and at least two vendors you have worked with in the last year to verify credit history. Based on the information you provide, we can give a credit of up to 30 days.

 
 

Do I have to keep Inventory or Do you provide drop-shiip services?

For our best-selling portable and clinical devices, we have inventory in our US sales office. For most other large or special orders, we make orders as needed by you. We can offer drop ship services to your customers to expedite new product directly to your customers. Please contact us for more details!

 
 

Do you provide Private Labeling Services?

Our production team can develop just the right label to suit your market. Whether it's something as small as changing your font size to something as large as changing the brand image, we are very flexible in meeting your needs.

 
 

Can you provide customization of products, programs & Presets?

Our highly qualified R&D teams use the latest hardware and software technologies to provide custom product design services. We can design and develop a completely new product or update older products with breakthroughs in medical technology. We have core expertise in light therapy, sound therapy, laser therapy and electrotherapy technologies. Let us help you accelerate the product life cycle and leap ahead of the competition

 
 

What is the return policy and warranty period for my customers?

All of our clinical models come with a warranty card.  Simply have your customer send it in to activate and register the two-year warranty on all clinical models, and the one-year warranty on all portable models.  The warranty will cover any manufacturing defects, but will not cover mishandling by the user. You can download the form (here).

 
 

Where can I download marketing materials?

Information is located conveniently in on product page (here).  Click on the desired product, and you will be redirected to the product wage where the instruction manual, product brochure and high resolution photos of the devices for print and media are available for download.  If you need anything else to assist you in marketing and advertising, we would be more than happy to provide that for you, please do not hesitate to ask!